Returns & Exchanges

Please note that due to health and safety reasons, we do not accept returns or exchanges for tea leaves. We apologize for any inconvenience this may cause.

Tea accessories can be returned or exchanged within 14 days of purchase. However, to be eligible, the item must be unused and returned in its original mint condition packaging. 

The customer is responsible for the shipping cost of the returned item. 

Returns will be processed in the same form of payment used for the original purchase.

We kindly request customers to provide the reason for their return. This helps us understand any potential issues and allows us to improve our products and services.